Armer Frequently Asked Questions
Find answers to frequently asked questions about smart whiteboards. Learn about their features, benefits, compatibility, and how they enhance collaboration and productivity. Get all your queries resolved and make an informed decision about smart whiteboard technology.
PAYMENT & ERROR CODE
What payment methods do you accept?
We accept all major credit cards like American Express, MasterCard, and PayPal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
Do you offer cash on delivery?
We currently do not offer cash on delivery when you purchase online.
Payment failed——80053:Authorisation Void
- The issuing bank declined the transaction, possibly due to reasons such as an invalid card number.
- We suggest you confirm with the issuing bank or try using a different card to make the payment.
Payment failed——10000:Payment is declined
- Our payment system blocked the transaction due to risk control, as the customer has a high-risk record that triggered the interception.
- If you are a trusted, long-term customer, we can help add your information to the whitelist. For new customers, please contact us to confirm the security of your information, and provide your email address so we can add it to the whitelist.
Payment failed——80010-Transaction do not honor
The issuing bank considers this transaction to be risky and has declined it. Here are a few possible reasons:
1.The transaction is related to overseas spending. Some issuing banks protect cardholders by refusing certain international transactions. Additionally, customers may have set restrictions themselves and might not realize that they were making an overseas purchase.
2.The customer has set limits on online spending amounts or transaction frequency, resulting in a payment failure.
3.The customer has a poor credit card history.
Solutions:
1.Please contact your issuing bank to inquire about the specific reason for the decline and discuss options for lifting any restrictions.
2.If you have multiple credit cards, you can also try using a different card to complete the payment.